Chrystelle Browman
Home / Selected Artifacts
Selected Works

Selected Works

These examples are meant to showcase how I create scalable solutions. Here is how I improve access to knowledge, support complex implementation efforts, and keep delivery organized across internal teams, vendors, and consultants. All screenshots are representative artifacts with sensitive information redacted.

01
Knowledge access

Designing cleaner ways to surface documents, structure metadata, and reduce search friction.

02
Structured testing

Creating clear validation frameworks so complex workflows behave as expected before launch.

03
Vendor rollout management

Building the dashboard, trackers, and reporting structure that kept rollout work visible and moving.

04
KM adoption communications

Using a structured internal publication to surface tools, training, and knowledge resources in one place.

Artifact 01

Knowledge search interface and metadata structure

Attorneys often know the kind of document they need, but not where it lives or what it is called. To reduce that friction, I worked with an internal IT team to connect our DMS to Smartsheet and then connect that structured information more user friendly search experience.

I also helped shape the underlying metadata model, including opportunities to leverage automation to generate additional metadata and make the collection more usable, searchable, and easier to maintain over time.

Redacted metadata table showing document number, version, name, last edit date, parent folder, folder path, link, practice area, document type, description, authors, review cycle, and first-year collection fields.
Underlying metadata structure
A structured layer that makes the collection easier to filter, govern, review, and extend with automation.
Search interface with filters for practice area, collection inclusion, last edit date, and a searchable list of document records.
Attorney-facing search interface
A cleaner front end for browsing forms, exemplars, and precedent documents without forcing users into the DMS interface.
Artifact 02

Workflow testing matrix

During the development of a complex knowledge repository project, which was worked on by our IT professionals, vendors, and consultants, I developed a structured testing matrix to test that workflows behaved as expected.

The matrix made it easier to validate scenarios by function and user role, document expected outcomes ahead of time, and keep implementation feedback visible so it could be reviewed and acted upon.

Redacted testing matrix with columns for function, row ID, persona, scenario, expected result, pass or fail, and testing notes.
Structured testing matrix
A representative UAT artifact used to validate workflow behavior, capture issues, and support implementation decisions before launch.
Artifact 03

Vendor rollout project management

For a document automation platform rollout, I helped create a centralized dashboard that tracked project tasks, migration status, bugs, enhancement requests, tester feedback, and team updates in one place.

This work was done directly with the vendor and a dedicated internal team spanning multiple departments, making it easier to coordinate activity, maintain visibility, and keep work moving across a complex implementation.

Redacted implementation dashboard with sections for tasks, team announcements, important links, migration updates, bug reports, general questions, enhancement requests, and tester feedback.
Vendor rollout dashboard and supporting trackers
A centralized workspace backed by supporting trackers and reports used to manage status, issues, migration work, and vendor conversations.
Artifact 04

KM & Innovation communications

This redacted flipbook captures a quarterly internal KM & Innovation publication designed to improve visibility into training, legal tech updates, research resources, and internal tools.

I would position this less as a newsletter and more as a structured adoption artifact: a repeatable communication layer that helps people understand what resources exist, why they matter, and where to go next.

Redacted KM & Innovation publication
Example internal KM publication presented as a redacted video artifact. Sensitive details and personnel information have been removed.