Designing operational solutions for legal teams.
I help legal teams turn complex knowledge and technology challenges into systems people actually use.
Working directly with attorneys and practice leaders to understand what's not working, design the right solution, and make sure it holds up in practice.
About
I started as a librarian, dipped into tech, and landed in legal operations and knowledge management, where the problems turned out to be the same ones I'd always been solving: organizing information, navigating systems, and getting people to actually use what's been built.
I've spent 10+ years working alongside legal teams at an AmLaw 100 firm. Most of that work lives at the intersection of strategy, execution, and technology. That's where the interesting problems are.
People tend to find me when they're stuck, whether that's a technical problem, a creative block, an operational tangle, or just an early-stage "is this even possible?"
A repeatable way of moving from ambiguity to adoption.
Most operational challenges follow a familiar path: get clear on the problem, bring together the right people and technology, execute with care, and make sure it actually sticks.
Problem framing
Understand what's actually broken, who it affects, and what's getting in the way of fixing it.
Solution design
Design something that fits how the team actually works, not how a system assumes they work.
Tool and workflow selection
Choose technology that supports the goal without getting distracted by trends.
Build and document
Create the trackers, dashboards, and supporting materials that keep everyone working from the same picture.
Adoption and governance
Make sure people keep using the solution, through training, communication, and the kind of governance that doesn't feel like governance.
From concept to systems that run without me.
A selection of models, systems, and delivery artifacts.
From Factors to Fit
Select the factors shaping a project and see which approaches fit. This is how I think through what a situation actually calls for.
View model ↗Gen AI Feature Finder
An interactive model for matching selected needs to the software features most likely to support them.
View model ↗Vendor Rollout Project Management
Dashboard and supporting materials designed to organize status, track dependencies, and support communication during implementation.
View artifact ↗KM & Innovation Communications
A structured internal communication artifact used to reinforce awareness, promote tools, and support ongoing knowledge adoption.
View artifact ↗