Designing operational solutions for legal teams.
I help legal teams turn complicated knowledge and tech challenges into solutions people actually use.
Working directly with attorneys and practice leaders to understand what's not working, implement the right fix, and make sure it lands.
What I Deliver
- Empowering legal teamswith end-to-end visibility across work product, process and collaborators
- Solutions that reduce the frictionbetween how work happens and how it gets tracked
- Execution that accounts forthe relationships and politics, not just the deliverables
About
I started as a librarian, dipped into tech, and landed in project management. Different roles, same themes: organizing information, navigating systems, and getting people to do what you want them to do.
I work across knowledge management leadership, legal operations and workflow design, practice innovation, and solution development.
A repeatable way of moving from ambiguity to adoption.
Most operational challenges follow a familiar path: get clear on the problem, bring together the right people and technology, implement it carefully, and make sure it actually sticks.
Problem framing
Understand what's actually broken, who it affects, and what's getting in the way of fixing it.
Solution design
Design something that fits how the team actually works, not how a system assumes they work.
Tool and workflow selection
Pinpoint tech solutions that support the goal without being swayed by trends.
Practical solutions
Create the trackers, dashboards, and support materials needed to make delivery visible.
Adoption and governance
Make sure people keep using the product, through training, communication, and the kind of governance that doesn't feel like governance.
Examples of how I think, design, and implement solutions.
From concept to systems that run without me.
What Shapes a Solution
A structured framework showing how project factors influence the design of a legal or operational solution.
View model ↗Gen AI Feature Finder
An interactive model for matching selected needs to the software features most likely to support them.
View model ↗Vendor Rollout Project Management
Dashboard and supporting materials designed to organize status, track dependencies, and support communication during implementation.
View artifact ↗KM & Innovation Communications
A structured internal communication artifact used to reinforce awareness, promote tools, and support ongoing knowledge adoption.
View artifact ↗